What we collect, why we collect it, and the rights you have over your personal data.
This policy explains what personal data Baptist Healthcare Pvt Ltd (“we”, “us”) collects through baptisthealthcare.in, why we collect it, who we share it with, and the rights you have over it. It is written to meet our obligations under India’s Digital Personal Data Protection Act, 2023 (DPDP Act).
We are the Data Fiduciary for the personal data described here.
Baptist Healthcare Pvt Ltd
Plot No 1&2, 2nd Floor, Subburaya Nagar, Thiruneermalai Main Road, Chromepet, Chennai 600 044, Tamil Nadu, India
Email: info@baptisthealthcare.in · Phone: 044 2987 2089 / +91 73584 12905
| Where | What you give us | Why |
|---|---|---|
| Contact form | Name, email, phone, company, message | To answer your enquiry |
| Enquiry form | Name, email, phone, company, product of interest, message | To respond about products, bulk orders and partnerships |
| Internship form (Google Forms) | Name, degree, year of study, college, interests, mobile, email | To assess and contact applicants for the Medical Representative internship |
| AURA chat assistant | The messages you type | To answer questions about our products and where to buy them |
| Every page | IP address, browser type, pages viewed | Server logs, security and basic site operation |
We do not ask for financial information, government identifiers or health records through this website, and you should not send them to us through these forms.
Under the DPDP Act we process your personal data on the basis of the consent you give when you submit a form, start a chat, or accept cookies. Where you contact us about a business relationship, we also process it for the legitimate use of responding to a request you have made of us.
You can withdraw consent at any time by emailing info@baptisthealthcare.in. Withdrawing consent does not affect processing carried out before you withdrew it.
We do not sell your personal data. We share it only with the service providers (Data Processors) needed to run this site:
| Provider | What they handle | Where |
|---|---|---|
| Hostinger | Website hosting and server logs | EU / global |
| Twilio SendGrid | Delivers contact and enquiry form submissions to our inbox | United States |
| Anthropic | Powers the AURA chat assistant; processes the messages you type | United States |
| Google (Forms, Sheets, Maps, Fonts) | Internship applications, the map on our contact page, web fonts | United States / global |
| jsDelivr, Tailwind CDN | Serve site scripts and styles; they receive your IP address | Global |
Transfers outside India. Some of these providers process data outside India. We rely on their contractual and security commitments, and we transfer only what is needed to provide the service.
We erase personal data once it is no longer needed for the purpose it was collected for, unless we must keep it to meet a legal obligation.
Under the DPDP Act you have the right to:
To exercise any of these, email info@baptisthealthcare.in. We will respond as soon as we reasonably can.
Questions or complaints about how we handle personal data should go to our grievance contact at info@baptisthealthcare.in, or by post to the address in section 1, marked Attn: Grievance Officer.
This site is not directed at children under 18. We do not knowingly collect their personal data. If you believe a child has given us personal data, contact us and we will delete it.
We use reasonable technical and organisational measures to protect your data, including encrypted connections (HTTPS) and restricted access to form submissions. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Cookies and similar technologies are covered separately in our Cookie Policy.
We may update this policy as our services or the law change. The date at the top shows when it was last revised.